FAQ

GOT QUESTIONS WE'VE GOT ANSWERS

How long does delivery take?

Orders are typically delivered within 3-5 business days, depending on your location. We’ll keep you updated on your order status via SMS or call.

Are Mizaj products suitable for sensitive skin?

Yes, our products are formulated with gentle, skin-friendly ingredients suitable for everyday use. However, if you have specific skin concerns or allergies, we recommend checking the ingredient list or doing a patch test before full use.

What payment methods do you accept?

We currently accept Cash on Delivery (COD) for all orders. You can pay in cash when your order is delivered right to your doorstep — no advance payment required.

Can I return or exchange a product?

If you receive a damaged or incorrect product, please contact our support team within 24-48 hours of delivery, and we’ll arrange a replacement or resolve the issue promptly.

Do you offer bulk or wholesale orders?

Yes, we offer bulk packaging options for hand wash, body wash, and shampoo — perfect for families, businesses, or salons. Contact us directly for bulk pricing and availability.